CR
Replace Crisp
A lighter live-chat product with a shared inbox, canned replies and a help centre.
Why teams move off Crisp
Crisp is cheaper than Intercom and the same shape: a widget your app cannot query, attached to an identity your app already owns.
What you give up
The bundled help centre and the mobile agent apps.
This directory says so when an engine only covers part of the job. A replacement that needs a caveat is still worth knowing about — it just should not surprise you in week three.
2 Rails engines that replace Crisp
Questions
- Is there an open-source alternative to Crisp for Rails?
- Yes — Livechat and Chatwoot. Both mount into an application you already run, so there is no second deployment and no second database.
- What do I give up by replacing Crisp?
- The bundled help centre and the mobile agent apps.
- How do I replace Crisp in a Rails app?
- Add livechat to your Gemfile, mount it in config/routes.rb at /livechat, and run its migrations. The whole integration is two lines and a migration.
- How much does replacing Crisp save?
- Crisp is priced from $25/mo. The engines here are open source, so the cost becomes the time to mount one and the resources it uses inside your existing application.
Same category
