Livechat

Live chat as an engine. The visitor widget and the agent inbox both run in your app,
over Action Cable, against your own User records.

What you get

• A chat bubble you render in your layout
• Real-time messaging over Action Cable
• An agent-side inbox listing open conversations
• Conversations tied to your existing users when they are signed in

Mounting it

# Gemfile
gem "livechat", github: "yshmarov/livechat"

# config/routes.rb
mount Livechat::Engine, at: "/livechat"

Why this shape matters

A hosted chat widget knows an email address. This one knows the account, the plan,
the last five orders, and anything else already in your schema — because it is
querying the same database your app is.